Excellent customer service. Haleema Travel organised our Umrah/Pakistan travel package with accommodation transport etc. Both hotels in Makkah/Madinah are on the doorsteps of Haram. we had no problem during our stay. We had an amazing experience. Their agents in Saudi were coordinating and helping as well.
Booking was made very easy and hassle free, and the whole Umrah experience was wonderful . I would definitely recommend them to all my family and friends & will without a doubt use again in future Insha Allah.
I have just returned from an amazing Umrah experience with my children. The trip was facilitated by Haleema Travels (Arsalan bhai and Khurram bhai) and the service provided was excellent. Great hotels in brilliant locations, transfers within Saudi catered for ( Tariq bhai in Saudi on point/ Zain and Imran). Thoroughly enjoyed being able to have a fab experience with complete peace of mind and ease.
Would definitely recommend Haleema Travels without a shadow of doubt and InShaaAllah hope to travel with them again.
I am very happy and pleased to have contacted Haleema Travel Limited. The representative was very polite, friendly and very clear when requesting passenger information. The ticket prices was very compatative and only second to 'some times dodgy' online deals. I will definitely recommend Haleema Travel Ltd to friends and family. Thanks and best wishes to all at Haleema Travel Ltd.
I was over charged for my umrah visa by my agent who passed my passport to Haleema for processing. The agent refused to return my money. Although I was not Haleema's customer, I requested them to intervene and assist with the matter. They provided assistance and my funds were returned to me, so thank you, I appreciate your help.
Excellent service from beginning to end. very responsible people. Would really recommend to all friends. Their staff in KSA is very dutiful, you don't have to chase them, they know your schedule and arrange things on time without you have to ask them.
Firstly salaam to all at Haleema travels. I traveled on 22/01/2018 to 03/02/2018 for Umrah. We planned this within 3 weeks prior to the above dates. And amazingly Haleema travels had everything sorted for us really quickly. Brother Khuram was a fantastic help. This was our first Umrah, I traveled with my mum who was very unwell 4 months before our departure and her dream was to perform Hajj. But due to her health condition we as a family arranged Umrah first and hopefully inshallah as her health progresses we will arrange Hajj with Haleema travel. My father and sister were also on this journey with us. The agent there in Saudi his name was Tariq, he was very helpful and supportive. Brother Tariq called us many occasions to make sure we were ok and also give us updates on our Ziarath. I and my family are and always will make dua for all the brothers at Haleema travel and everyone that supported us while we were there. Our guide who helped our mum brother Kasar was mashallah brilliant. He helped my mum with the Thwaaf on the first floor as she was on a wheelchair. Brother Kasar also kept in contact to make sure everything was ok, he even provided medication for my father who was unwell on our first day all it took was one phone call and he was there with the medication in 5 minuets. Allah give him so much health and happiness. Ameen.
Our Umrah package was set according to our needs and we didn’t feel lost or confused on what to expect. We felt as though we had been there before because of all the amazing support. I need to mention one certain humble brother Samiullah. He was just a regular worker at the mosque in madina. He showed us around most of the sacred places and gave us knowledge about our Prophet Mohammed PBUH. And lastly our driver brother Arshad was the sweetest and patient person we had met. He kept us safe in our Ziarath journey. I my whole life will pray for you all. And inshallah will arrange Hajj with you too. I ask anyone who reads this review and go direct to Haleema travels, you won’t be disappointed. And on our return back in Luton I have sent Haleema travels contact to so many family and friends. Jazakallah Khair to all of you.
Have been dealing with Khurram aka Haleema travel for many years now, have always been very satisfied with the professional service and the advice he gives when going umrah or travelling abroad, would recommend them if you want a hassle free professional service with equally as good aftersales service
I've travelled with Haleema Travel many times- my first holiday experience was so good that I booked every holiday after that through them. I also recommended them to my family and now everyone I know only books their holidays through Haleema Travel. I was a little apprehensive about booking with an unknown company at first, but their professionalism, helpfulness and efficiency won me over before we even boarded the plane.
They accommodated to each of my requirements and they provided me with a bespoke holiday.
We stayed in outstanding hotels, transport was provided and my family always felt safe and well looked after. We had an issue with one of the hotels (no fault of Haleema Travel) but when we informed Haleema Travel of this, they intervened and sorted out all the reservations we had immediately. I have always found Haleema Travel extremely honest. They provide outstanding value for money everytime and always give good advice, making sure they deliver as promised. I would definitely recommend this company to anyone who wants to travel comfortably, stress free, with everything taken care of. Thank you Haleema Travel- I can't wait to book my next holiday!
What a great little well organised travel company. They gave my husband & myself the cheapest ticket & also gave us great travel advise. They provided customer service to the next level by saying that even if you have any problems at the airport just call us. The staff are friendly & very knowledgeable. Thank you Haleema Travel- keep it up